FAQ

Frequently Asked Questions

How long does processing take?
Orders are processed within 1–2 business days before shipping.

Can I change or cancel my order?
Yes, if it hasn't shipped yet. Email support@strydify.com within 24 hours of placing your order.

Do you ship internationally?
Yes, we ship worldwide. See our Shipping Policy for estimated delivery times by region.

How do I track my order?
You'll receive a tracking link by email once your order ships. Allow up to 48 hours for tracking data to appear.

What's your return window?
30 days from delivery, for unworn items in original packaging. Full details in our Return & Refund Policy.

Do you offer a warranty?
Every pair includes a 1-year limited warranty against manufacturing defects.

Do your shoes run true to size?
Yes. If you're between sizes, check our Size Guide or email us your foot length for a recommendation.

Reach us any time at support@strydify.com.